Dan Kerr, Director of Global Development of Deloitte Touche Tohmatsu and a pioneer user of UNISON talks about his experiences with the process and the technology. UNISON: You have been a long-time user of UNISON for Deloitte's Global New Partners Meetings. Would you explain why you use UNISON for these meetings? DK: We use UNISON to enhance the effectiveness of our plenary sessions and to capture, summarize, and share the combined thinking of large groups of participants. UNISON: Hark back to the first time you used UNISON, what were your concerns? DK: The main concern was the lack of advanced planning as to how the technology was to be used in each session prior to the program. UNISON: How were your concerns allayed? DK: Once we had experience using the system, we were able to work with the UNISON team to determine how to use the technology more effectively. Each time we use it, we combine the participant feedback with our own observations and those of our facilitators to fine-tune and enhance the next application of the technology.	ROI Is Everywhere An Interview With a Client An Exciting New UNISON Training Feature Live Leader Boards A Mere Click Away On-site with UNISON Heard from Our Clients     Touch Screens, Kiosks and more!
	UNISON: What UNISON features/functions have you used and why? DK: Mainly we use UNISON for interactive table-top activities (U-Think). We also use it for generating questions for speakers (U-Ask). UNISON: What functions would you like to see added to UNISON? DK: It would be great if we could add voice capability so individual tables could be accessed without having to pass around microphones. UNISON: What advantages does UNISON provide you in achieving your meeting's objectives? DK: UNISON enables me to connect the thinking of facilitators and participants and to maintain a written record of participant thinking and input. UNISON: Do you see a downside to using UNISON? If so, what is it? DK: There is a risk of becoming too comfortable with one type of approach and not being as innovative as you should be each time the technology is used. UNISON: What would be your advice to a person who is considering using UNISON? DK: Try to attend a session where the technology is used first. Then, speak to others that have used the technology. Finally, and most importantly, integrate the use of the technology into a formal design summary that is reviewed and agreed to by all parties in advance. UNISON: What other insights would you like to share? DK: Although UNISON is a great tool, it does not reduce the amount of time spent on design and review of planned sessions. If anything, it increases the time required. However, ample past experience has illustrated [that] this is time well spent.